Frequently Asked Questions (FAQs)
Welcome to the Vigor Books Help Center! Here you’ll find answers to common questions about our accounting software designed specifically for businesses in the UAE and Gulf region.
Vigor Books provides robust expense management features, allowing users to track, categorize, and approve expenses. It also offers real-time insights into spending patterns to aid in budgeting and financial planning.
Our support team will assist you in migrating your existing accounting data to Vigor Books, ensuring a smooth and hassle-free transition.
Vigor Books adheres to ISO 27001 security standards, employing end-to-end encryption, two-factor authentication (2FA), and regular data backups to ensure the highest level of data protection.
Yes, Vigor Books allows multiple users with role-based access controls
Yes, Vigor Books provides tools to import data from various accounting software platforms.
Yes, Vigor Books includes comprehensive inventory management functionalities.
Yes! Vigor Books supports multi-user access with role-based permissions. Teams can collaborate in real time—accountants, finance managers, and business owners can all work simultaneously while maintaining data integrity.
Absolutely. Vigor Books allows you to automate recurring invoices, bills, and expenses—saving you time and reducing the chance of missing payments or entries.
Yes. Vigor Books is built with regional compliance at its core—supporting UAE VAT, Corporate Tax, Arabic language settings, multi-currency (AED, SAR, OMR, etc.), and GCC-based reporting formats.
, Vigor Books helps generate accurate VAT returns formatted for UAE FTA submission. While direct FTA API integration is under development, exporting VAT-compliant files is quick and hassle-free.
Definitely. Whether your business is registered in a Free Zone or on the Mainland, Vigor Books is flexible enough to handle different accounting structures, tax implications, and legal documentation.
Yes. Vigor Books allows you to manage multiple branches or entities under one account, each with separate ledgers, reporting, and user access—perfect for growing businesses.
Yes. Vigor Books integrates with payment gateways, handles multi-currency transactions, and offers inventory tracking—making it ideal for e-commerce and online sellers.
Yes, Vigor Books enables project tracking so you can assign costs, revenue, and profitability to individual projects or departments.
Your data is securely stored on encrypted servers that comply with ISO 27001 standards and UAE data protection laws. We prioritize your privacy and financial security.
cancellation, you can download your complete data. We retain your data securely for a limited time (in compliance with regulations) before permanently deleting it.
General Questions
Vigor Books is a cloud-based accounting software tailored for businesses in the UAE and GCC region. It simplifies bookkeeping, invoicing, VAT compliance, financial reporting, and tax management – all in one platform.
Our platform is ideal for startups, SMEs, freelancers, and large enterprises across industries including services, retail, trading, and e-commerce.
Yes, Vigor Books is fully compliant with UAE VAT and the new 9% Corporate Tax regulations. It provides auto-generated tax reports, TRN validation, and VAT return formats aligned with FTA standards.
Absolutely! We offer a free trial so you can explore all features before committing to a plan.
Features & Functionality
Yes! Vigor Books is built with a clean interface and smart automation, making it easy for business owners and staff with no accounting background to manage finances.
Yes, Vigor Books is cloud-based and works seamlessly on desktop, tablet, and mobile devices. Your data syncs in real-time across devices.
Yes, you can invite multiple team members and assign custom user roles and permissions to maintain secure access control.
Absolutely. Automate recurring transactions like invoices, bills, and subscription payments with just a few clicks.
Yes, we support multi-currency functionality with real-time exchange rates, ideal for cross-border businesses and trading companies.
Yes. Choose from ready-made reports like Profit & Loss, Balance Sheet, and Cash Flow, or customize reports based on your business needs.
Localization & UAE Focus
Yes. We built Vigor Books with local compliance in mind – from VAT calculations and FTA tax formats to Arabic support and Gulf-friendly currency options.
Yes. Whether you’re operating in a Free Zone, Mainland, or Offshore, Vigor Books supports your legal structure and reporting needs.
Yes. You can generate and export VAT reports in FTA-ready formats for direct filing. We’re also working on direct API integrations with the FTA in future updates.
Business Use Cases & Industry Fit
Yes! We support e-commerce workflows with features like payment gateway integration, inventory tracking, and multi-currency sales.
Yes, manage multiple branches or legal entities under one account, each with their own reporting, user roles, and access controls.
Yes. Track income, expenses, and profitability for individual projects, departments, or clients.
Pricing, Support & Onboarding
We offer flexible monthly and annual pricing, with packages suited for startups to large businesses.Pricing
Yes! We offer step-by-step onboarding, video tutorials, and live support sessions to get your business up and running smoothly.
Our team is here to help via live chat, email, phone, and dedicated support agents for premium users.
Yes. We’ll guide you through the data migration process and help you import transactions, ledgers, and contacts from your previous system.
Security & Compliance
Very secure. We use ISO 27001-certified servers, SSL encryption, daily backups, and role-based access control to protect your financial data.
Your data is hosted on secure cloud servers within the region, adhering to UAE data protection laws and GDPR compliance.
You can download your full data before cancellation. We retain your data for a limited time for compliance before securely deleting it.
Yes. We’ll guide you through the data migration process and help you import transactions, ledgers, and contacts from your previous system.
Getting Started
Sign up for a free trial on our homepage, and our onboarding team will guide you through setup, data migration, and feature walkthroughs.
You can reach us via:
📞 Phone: 0503945048
📧 Email: [Insert email]
🌐 Website: https://vigorbooks.com