Frequently Asked Questions (FAQs)
Welcome to the Vigor Books Help Center! Here you’ll find answers to common questions about our accounting software designed specifically for businesses in the UAE and Gulf region.
How does Vigor Books handle expense management?
Vigor Books provides robust expense management features, allowing users to track, categorize, and approve expenses. It also offers real-time insights into spending patterns to aid in budgeting and financial planning.
How can I migrate my existing accounting data to Vigor Books?
Our support team will assist you in migrating your existing accounting data to Vigor Books, ensuring a smooth and hassle-free transition.
How secure is my financial data with Vigor Books?
Vigor Books adheres to ISO 27001 security standards, employing end-to-end encryption, two-factor authentication (2FA), and regular data backups to ensure the highest level of data protection.
Does Vigor Books support multiple users?
Yes, Vigor Books allows multiple users with role-based access controls
Can I import data from other accounting software into Vigor Books?
Yes, Vigor Books provides tools to import data from various accounting software platforms.
Does Vigor Books offer inventory management features?
Yes, Vigor Books includes comprehensive inventory management functionalities.
Does Vigor Books support real-time collaboration between multiple users?
Yes! Vigor Books supports multi-user access with role-based permissions. Teams can collaborate in real time—accountants, finance managers, and business owners can all work simultaneously while maintaining data integrity.
Can I automate recurring transactions in Vigor Books?
Absolutely. Vigor Books allows you to automate recurring invoices, bills, and expenses—saving you time and reducing the chance of missing payments or entries.
Is Vigor Books tailored specifically for UAE and Gulf businesses?
Yes. Vigor Books is built with regional compliance at its core—supporting UAE VAT, Corporate Tax, Arabic language settings, multi-currency (AED, SAR, OMR, etc.), and GCC-based reporting formats.
Can I file my UAE VAT returns directly through Vigor Books?
, Vigor Books helps generate accurate VAT returns formatted for UAE FTA submission. While direct FTA API integration is under development, exporting VAT-compliant files is quick and hassle-free.
Does Vigor Books work for Free Zone and Mainland companies?
Definitely. Whether your business is registered in a Free Zone or on the Mainland, Vigor Books is flexible enough to handle different accounting structures, tax implications, and legal documentation.
Can Vigor Books handle multi-branch businesses or franchises?
Yes. Vigor Books allows you to manage multiple branches or entities under one account, each with separate ledgers, reporting, and user access—perfect for growing businesses.
Is Vigor Books suitable for e-commerce businesses in the UAE?
Yes. Vigor Books integrates with payment gateways, handles multi-currency transactions, and offers inventory tracking—making it ideal for e-commerce and online sellers.
Does Vigor Books support project-based accounting?
Yes, Vigor Books enables project tracking so you can assign costs, revenue, and profitability to individual projects or departments.
Where is my data stored and is it secure?
Your data is securely stored on encrypted servers that comply with ISO 27001 standards and UAE data protection laws. We prioritize your privacy and financial security.
What happens to my data if I cancel my subscription?
cancellation, you can download your complete data. We retain your data securely for a limited time (in compliance with regulations) before permanently deleting it.
General Questions
What is Vigor Books?
Vigor Books is a cloud-based accounting software tailored for businesses in the UAE and GCC region. It simplifies bookkeeping, invoicing, VAT compliance, financial reporting, and tax management – all in one platform.
Who can use Vigor Books?
Our platform is ideal for startups, SMEs, freelancers, and large enterprises across industries including services, retail, trading, and e-commerce.
Is Vigor Books compliant with UAE VAT and Corporate Tax laws?
Yes, Vigor Books is fully compliant with UAE VAT and the new 9% Corporate Tax regulations. It provides auto-generated tax reports, TRN validation, and VAT return formats aligned with FTA standards.
Can I try Vigor Books before purchasing?
Absolutely! We offer a free trial so you can explore all features before committing to a plan.
Features & Functionality
Is Vigor Books easy to use for non-accountants?
Yes! Vigor Books is built with a clean interface and smart automation, making it easy for business owners and staff with no accounting background to manage finances.
Can I access Vigor Books on mobile and tablet?
Yes, Vigor Books is cloud-based and works seamlessly on desktop, tablet, and mobile devices. Your data syncs in real-time across devices.
Does it support multiple users and roles?
Yes, you can invite multiple team members and assign custom user roles and permissions to maintain secure access control.
Can I automate recurring invoices and payments?
Absolutely. Automate recurring transactions like invoices, bills, and subscription payments with just a few clicks.
Does Vigor Books support multi-currency transactions?
Yes, we support multi-currency functionality with real-time exchange rates, ideal for cross-border businesses and trading companies.
Can I generate custom financial reports?
Yes. Choose from ready-made reports like Profit & Loss, Balance Sheet, and Cash Flow, or customize reports based on your business needs.
Localization & UAE Focus
Is Vigor Books built for the UAE market?
Yes. We built Vigor Books with local compliance in mind – from VAT calculations and FTA tax formats to Arabic support and Gulf-friendly currency options.
Can I use Vigor Books for Free Zone or Mainland companies?
Yes. Whether you’re operating in a Free Zone, Mainland, or Offshore, Vigor Books supports your legal structure and reporting needs.
Can I file VAT returns through Vigor Books?
Yes. You can generate and export VAT reports in FTA-ready formats for direct filing. We’re also working on direct API integrations with the FTA in future updates.
Business Use Cases & Industry Fit
Does Vigor Books work for e-commerce or online sellers?
Yes! We support e-commerce workflows with features like payment gateway integration, inventory tracking, and multi-currency sales.
Can I manage multiple branches or companies?
Yes, manage multiple branches or legal entities under one account, each with their own reporting, user roles, and access controls.
Does Vigor Books support project-based accounting?
Yes. Track income, expenses, and profitability for individual projects, departments, or clients.
Pricing, Support & Onboarding
What pricing plans are available?
We offer flexible monthly and annual pricing, with packages suited for startups to large businesses.Pricing
Do I get training and onboarding support?
Yes! We offer step-by-step onboarding, video tutorials, and live support sessions to get your business up and running smoothly.
What support channels are available?
Our team is here to help via live chat, email, phone, and dedicated support agents for premium users.
Can I migrate data from my old accounting system?
Yes. We’ll guide you through the data migration process and help you import transactions, ledgers, and contacts from your previous system.
Security & Compliance
How secure is my data on Vigor Books?
Very secure. We use ISO 27001-certified servers, SSL encryption, daily backups, and role-based access control to protect your financial data.
Where is my data stored?
Your data is hosted on secure cloud servers within the region, adhering to UAE data protection laws and GDPR compliance.
What happens to my data if I cancel my subscription?
You can download your full data before cancellation. We retain your data for a limited time for compliance before securely deleting it.
Can I migrate data from my old accounting system?
Yes. We’ll guide you through the data migration process and help you import transactions, ledgers, and contacts from your previous system.
Getting Started
How do I get started with Vigor Books?
Sign up for a free trial on our homepage, and our onboarding team will guide you through setup, data migration, and feature walkthroughs.
Where can I contact support?
You can reach us via:
📞 Phone: 0503945048
📧 Email: [Insert email]
🌐 Website: https://vigorbooks.com